Shipping policy

Shipping Policy

Thank you for shopping with TekSmith Shop.

Order Processing

Orders are processed within 1–3 business days after payment confirmation.

Orders are not processed on weekends or public holidays.

Shipping Time

Estimated delivery times:

• United States: 2–3 business days
• Canada: 5–7 business days
• Europe: 7–15 business days
• Australia & New Zealand: 7–18 business days
• Other International Locations: 10–20 business days

Delivery times may vary due to customs, weather, holidays, or carrier delays.

Order Tracking

Once your order has shipped, you'll receive a tracking number via email.

Incorrect Address

Customers are responsible for providing accurate shipping information.

TekSmith Shop is not responsible for delays or losses resulting from incorrect shipping addresses.

Lost Packages

If your package appears to be lost, please contact us. We'll work with the shipping carrier to investigate and provide the best possible solution.